Privacy

Privacy Policy

Effective 30 July 2026

This policy explains how Orient Crown handles business-contact and inquiry information shared through this website.

Information you choose to share

You may provide your name, company, work email, delivery country, product requirements, quantities, timing, budget guidance, messages, and reference files when you contact us by email, WhatsApp, or Viber. Please share only information needed for your business inquiry.

How the website inquiry works

The RFQ form prepares an email in your own email application. The website does not automatically upload the files you select or send your inquiry. You review and send the email yourself, and any attachment must be added manually.

How we use information

We use inquiry information to assess requirements, communicate with you, prepare quotations or proposals, coordinate sourcing and delivery, maintain business records, protect our operations, and comply with applicable legal obligations.

Sharing and service providers

Information may be shared only as reasonably necessary with the appropriate Orient Crown contracting entity, personnel, professional advisers, logistics or technology providers, and prospective or appointed suppliers involved in evaluating or fulfilling your requirement. We do not sell personal information.

Retention and security

We retain information for as long as reasonably needed for the inquiry, transaction, business records, dispute handling, and legal obligations. We apply proportionate administrative and technical safeguards, but no internet or email transmission can be guaranteed completely secure.

Third-party channels

WhatsApp, Viber, your email provider, and our hosting provider may process information under their own privacy terms when you use those services. This website currently does not use advertising cookies or third-party behavioral tracking.

Your requests

Subject to applicable law, you may ask about, correct, or request deletion of personal information held in connection with your inquiry. Contact sourcing@orientcrownsolutions.com.

Updates

We may update this policy when our website, inquiry process, or legal requirements change. The effective date above identifies the current version.